The Foundation for a Meaningful Life
Kindergarten - Grade 9 in Southborough, MA

Health Office

Your child's health and wellness are a top priority. Fay’s Health Office provides direct care to students in the areas of health, nutrition, hygiene and overall health education. Members of the Health Office staff are trained healthcare professionals who are available throughout the school day, as well as on evenings and weekends for boarding students.

The Health Office facility includes four overnight rooms for boarding students and an examination room.

Our registered nurses work under the supervision of a local doctor and have access to hospitals in the Boston and Worcester areas. Health Office communications to parents are issued as needed to alert the community of instances of preventable health issues and Massachusetts Department of Health advisories. 
Fay has partnered with Magnus Health SMR (Student Medical Record) to provide a secure, web-based, management system for student medical information. The Magnus Health Portal is accessible when parents log into MyFay. Please log in to your MyFay parent account and go to Resources to access the Magnus Health Portal.


List of 8 frequently asked questions.

  • How can I get a copy of my child's medical records?

    To obtain access to your child's protected health records from Fay School, please contact Magnus Health SMR customer support by phone at 877-461-6831 or email at
  • When should I keep my child home from school?

    Children who are sick cannot perform well at school and will likely spread illness to other children and staff. Please do not send your child to school if he or she has:
    • A fever of 100 degrees or higher in the past 24 hours
    • Vomiting in the past 24 hours
    • Diarrhea in the past 24 hours
    • Strep throat. Children must have been taking antibiotics for at least 24 hours before returning to school.
    • A bad cold that includes a very running nose or a bad cough, especially if these symptoms have kept the child awake at night
    • Head lice
    • Rash
    • Pinkeye. Children must have been using antibiotic eye drops for 24 hours (which includes 4 doses) before returning to school
    • If your child has been exposed to the COVID-19 virus.
    If a child becomes ill at school and the teacher or school nurse feels he or she is too sick to benefit from staying at school or may be contagious to other children, parents will be called and asked to collect their child.
  • How can I help prevent germs from spreading?

    Please remind children of the following simple precautions that reduce the spread of germs:
    • Cover your coughs and sneezes into a tissue or the inside of your elbow, not into your bare hands.
    • Avoid touching your eyes, nose and mouth.
    • Wash hands frequently, especially after coughing or sneezing.
    • Stay home if you're sick, especially with a fever.
    Parents, please assess children for flu-like symptoms, keep children home if they are sick, and consult with your pediatrician as appropriate.
  • What happens if a student gets sick while at school?

    Students who are sick are taken to Fay's Health Office. If a student is too ill to return to class or the dorm, he or she will remain in the Health Office. Parents of day students will be contacted and asked to take them home or to their family doctor. Boarding students may remain under observation in one of the overnight rooms and if necessary will be taken to Fay’s local doctor for further examination. 
  • How is medication administered to students?

    All student medications, including prescriptions, over the counter medicines, and herbal supplements, must be handed into the Health Office. Prescription medications will be administered by a member of Fay's nursing staff.
  • What medication does the Health Office keep on hand?

    The Health Office stocks a variety of over the counter medications such as Tylenol, Advil, Benadryl, and multiple cough and cold medications which may be administered if parent permission to do so is indicated on the Health Form.
  • When is the Health Office open?

    Our Health Office is open and staffed to meet the needs of our boarding and day students:

    Monday - Friday: 7:00 a.m. through 10:00 p.m.
    Saturday - Sunday: 10:00 a.m. - 4:00 p.m. 
    On-call nurses are available on weekends between 4:00 p.m. and 10:00 p.m.

Information for Boarding Students

List of 7 items.

  • Health Services for Boarding Students

    The Health Office provides extended hours to meet the needs of our boarding students. The office is staffed seven days a week, with on-call nurses available when the office itself is closed.

    If a boarding student becomes ill during the night, they should contact their dorm parent on duty who will contact the on-call registered nurse if needed. During regular hours, boarding students who are feeling ill should go to the Health Office and may remain for observation and to rest if recommended to do so by the nursing staff. If appropriate, boarding students may remain under observation in one of the overnight rooms. If necessary, your child will be taken to Fay's local doctor for further examination. We will notify parents if their child is ill for more than a day or has required a visit to the doctor.

  • Health Insurance Requirements for Boarding Students

    All boarding students must have proof of acceptable health insurance coverage before arriving on campus in September. 
    Students must provide the name of the carrier and policy number that insures the student on or before June 15, 2020. 
    International students will be required to participate in the school's International Student Health Insurance Plan at a cost of $2,450 unless proof of acceptable coverage is provided prior to June 15, 2020.

    Click here to download a copy of the School's Health Insurance Plan for INTERNATIONAL boarding students.
  • Health Insurance Coverage for COVID-19

    Boarding student health insurance provided by United HealthCare includes symptomatic testing and treatment for COVID-19. Please click here to read a detailed overview of coverage.
  • Medical Providers' Contact Information

    Marlboro Orthodontics- Dr. Yogi Chen
    Parents/guardians must contact the office in order to establish billing prior to the first appointment
    Walgreens Pharmacy
    Parents/guardians must contact the office in order to establish billing prior to having prescriptions filled.
  • List of Accepted U.S. Insurance Carriers

    Boarding families whose child has U.S. medical insurance coverage should review the list of insurance carriers that our medical provider, Charles River Medical Associates, will accept. If your carrier is not on the list, you should purchase the School's insurance coverage. The following insurance carriers are accepted by Charles River Medical Associates:
    • Aetna/U.S. Healthcare
    • Blue Cross/Blue Shield/HMOBlue
    • Champus/Tricare
    • Cigna
    • Evercare
    • Fallon Community Health Plan
    • Harvard Pilgrim Healthcare
    • Medicare
    • Tufts Medicare Preferred
    • Tufts HMO/Total
    • Unicare/GIC
    • United Healthcare (AARP Plan)
  • Flu Vaccines for Boarding Students

    Seasonal flu vaccine will be given to all boarding students unless a parent requests otherwise. We feel strongly that students living in such close proximity to each other are at a high risk for spreading this contagious virus. We will administer this by dorm in the fall.
  • Doctor Appointments

    Parents of boarding are strongly encouraged to schedule routine health care for their children while at home.
    Dental, physical therapy, orthodontic and chiropractic services can be arranged by Fay with a local provider if required. The school’s Health Office driver will transport students who need medical services off campus, and the charges will be billed to the student's account.

Health Office Staff

List of 3 members.

  • Photo of Camilla King

    Camilla King 

    Lead Nurse
  • Photo of Nancy O'Connell

    Nancy O'Connell 

    Wellness Office Assistant
  • Photo of Kelly Murphy

    Kelly Murphy 

    School Nurse
    508 490-8228
main number 508-490-8250
admission 508-490-8201